At Ash Estates, we are committed to safeguarding the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect:
- Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you fill out forms on our website or correspond with us via email or phone.
- Usage Information: We may collect non-personal information about how you interact with our website, such as your IP address, browser type, operating system, and pages visited.
- Cookies: We use cookies to enhance your experience on our website. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.
2. How We Use Your Information:
- Providing Services: We use your personal information to provide you with the services you request, such as property listings, property management, and real estate advice.
- Communication: We may use your contact information to communicate with you about our services, respond to your inquiries, and send you relevant updates and marketing materials.
- Improvement of Services: We analyse usage data to improve our website, services, and customer experience.
3. Information Sharing:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required by law or in response to lawful requests by public authorities.
4. Data Security:
- Protection Measures: We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Data Retention: We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Your Rights:
- Access and Correction: You have the right to access and correct your personal information held by us.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in such communications.
6. Children's Privacy:
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information from our records.
7. Changes to this Privacy Policy:
We reserve the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.
8. Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@ash-estates.com
By using our website and services, you consent to the terms outlined in this Privacy Policy.
This Privacy Policy was last updated on 01/03/2024.